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Technolearn Academy

Privacy Policy

Your privacy matters to us. We believe in being transparent about how we collect, use, and protect your personal information while you explore game development education.

Information We Collect

When you interact with Technolearn Academy, we collect information that helps us provide better educational services and support your learning journey. This includes details you share directly and information gathered automatically through your website interactions.

Contact Information
Educational Background
Course Preferences
Technical Device Data
Website Usage Patterns
Communication Records

We collect personal details like your name, email address, phone number, and location when you inquire about our programs or register for courses. Educational information includes your current skill level, previous experience with game development, and specific interests within the field.

Technical data comes from your device and browser, including IP address, browser type, operating system, and how you navigate through our website. This helps us optimize your experience and ensure our platform works well across different devices.

How We Use Your Information

Your information serves several important purposes in delivering quality game development education. We use it to match you with appropriate courses, communicate about programs, and continuously improve our educational offerings.

Primary Uses: Course recommendations, enrollment processing, educational support, communication about programs, technical improvements, and compliance with educational regulations.

We analyze usage patterns to understand which topics generate the most interest and where students might need additional support. This helps us develop new course content and refine existing programs to better serve the game development community.

Communication includes sending course updates, industry insights, and information about new programs that align with your interests. We also use your information to provide technical support and answer questions about our educational services.

Information Sharing and Disclosure

We share your information only when necessary to provide educational services or comply with legal requirements. This typically involves our educational partners, technology providers, and service vendors who help deliver our programs.

Educational partners may include industry professionals who provide guest lectures, mentorship, or project feedback. These partnerships enhance your learning experience but always involve agreements that protect your privacy and limit how your information can be used.

When We Share Information:

With educational partners for course delivery, with technology providers for platform functionality, with payment processors for enrollment transactions, and with legal authorities when required by Indonesian law or regulations.

We never sell your personal information to third parties or share it for marketing purposes without explicit consent. Any sharing arrangement includes strict privacy protections and limitations on how your information can be used or stored.

Your Privacy Rights

You have significant control over your personal information and how we use it. These rights ensure you can manage your privacy according to your preferences and needs.

Access Your Data

Request a complete copy of all personal information we have about you, including how it's been used and shared.

Correct Information

Update or correct any inaccurate personal information in our records at any time.

Delete Data

Request deletion of your personal information, subject to legal and operational requirements.

Limit Processing

Restrict how we use your information while maintaining your account and educational records.

Data Portability

Receive your information in a structured format that can be transferred to other services.

Withdraw Consent

Stop certain uses of your information while maintaining essential educational services.

To exercise these rights, contact us directly through email or phone. We'll respond within reasonable timeframes and help you understand any limitations based on legal requirements or legitimate educational interests.

Data Security and Protection

Protecting your information involves multiple layers of security measures designed to prevent unauthorized access, use, or disclosure. We regularly review and update these protections based on evolving best practices and technology.

Security Measures Include:

Encrypted data transmission and storage, secure access controls and authentication, regular security assessments and updates, staff training on privacy protection, and incident response procedures for any potential breaches.

Our technical infrastructure includes firewalls, intrusion detection systems, and encrypted databases. Access to personal information is limited to staff members who need it for legitimate educational purposes, and all access is logged and monitored.

While we implement strong security measures, no system is completely immune to risks. We continuously monitor for potential vulnerabilities and have procedures in place to respond quickly to any security incidents that might affect your information.

Data Retention and Deletion

We retain your information only as long as necessary to provide educational services, comply with legal requirements, and support your ongoing relationship with Technolearn Academy.

Retention Periods:

Active Students: Information retained throughout enrollment and for three years after course completion to support transcripts and continuing education.
Inquiries and Applications: Contact and application information kept for two years to support future educational opportunities and follow-up communications.
Website Analytics: Technical usage data retained for one year to support platform improvements and security monitoring.
Financial Records: Payment and enrollment records kept for seven years to comply with Indonesian accounting and tax regulations.

When retention periods expire, we securely delete or anonymize your information unless longer retention is required by law. You can request early deletion of certain information, though we may need to maintain some records for legal compliance or legitimate educational purposes.

International Data Transfers

Some of our educational technology partners and service providers operate outside Indonesia, which means your information might be processed in other countries with different privacy laws.

When international transfers occur, we ensure appropriate safeguards protect your information. This includes contractual agreements that require the same level of privacy protection you'd receive under Indonesian regulations.

Transfer Safeguards: We use standard contractual clauses, adequacy decisions, and other approved mechanisms to ensure your information receives consistent protection regardless of where it's processed.

You have the right to know about any international transfers affecting your information and can request details about the specific safeguards we've implemented for any particular transfer.

Cookies and Website Technology

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how you interact with our educational content.

Essential cookies enable basic website functionality like secure login areas and form submissions. Analytics cookies help us understand which pages and resources are most valuable to visitors interested in game development education.

You can control cookie settings through your browser preferences, though disabling certain cookies might affect website functionality. We don't use cookies for advertising or tracking beyond understanding general usage patterns for educational improvement.

Cookie Management: Most browsers allow you to view, manage, and delete cookies. You can also set preferences for future cookie acceptance while maintaining access to our educational resources.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our educational services, legal requirements, and privacy best practices. Significant changes will be communicated clearly before they take effect.

When updates occur, we'll notify active students and recent inquirers through email and post prominent notices on our website. You'll have time to review changes and understand how they might affect your relationship with Technolearn Academy.

Continued use of our services after policy updates indicates acceptance of the revised terms. If you have concerns about changes, contact us to discuss your options, which may include adjusting your privacy preferences or requesting information deletion.

Privacy Questions and Concerns

We're committed to addressing your privacy questions and helping you understand how your information is protected. Our team is available to discuss specific concerns and help you exercise your privacy rights.

info@technolearnacademy.it.com
+622188356980
Gg. Lebar No.47, Kendangsari, Surabaya
Last Updated: January 15, 2025
This privacy policy is governed by Indonesian privacy regulations and international best practices for educational institutions.